IMPORTANCE OF ISO CERTIFICATION

The ISO 900 certification benefits the company both internally as well as externally.

*  The Internal benefits include :

1. Improvement in Efficiency :-
                                  ISO 900 certification facilitates improvement in efficiency of the organisation. The organisation can get higher returns at lower costs. ISO 900 certification firms make every possible effort to improve quality and to reduce costs.
   
   
2. Lower Rejects :-
                            ISO 900 certified firms get the benefits of low or no rejects. This is because; they conform to high quality standards. Naturally, the defects in the final products would be either nil or negligible.
   
   
3. Better Relations :-
                           ISO 900 facilitates better relations in the organisation, i.e., between the management and the employees, superior and subordinates, between different departments, and so on. This is because; ISO 900 certified firms have to work in a systematic manner with clear plans and policies.
   
   
4. Team Work :-
                        There can be good teamwork between the various departments, employees, and the managers. This is because of good relations prevailing in the organisation, Secondly, the rewards of good performance are shared with the employees throughout the organisation, which in turn can facilitate teamwork.
   
   
5. Optimum Use of Resources :-
                         There can be optimum utilization of resources-physical resources, human resources, and financial resources. The optimum utilization of resources is possible due to clear plans and policies, and also due to the harmonized relations and teamwork in the organisation. 
   
   
6. Motivation of Personnel :-
                          The employees of ISO 900 certified firms are motivated. This is because; they get proper incentives-monetary incentives, and non-monetary incentives.
   
   

*  The external benefits includes :

1. Customer Satisfaction :-
                         There can be customer satisfaction. This is because; the customers are provided with better quality goods and at right prices. This is because of higher efficiency of the firm.
   
   
2. Corporate Image :-
                         Firms obtaining ISO 900 certification earn a good corporate image in the domestic as well as international markets. The customers, suppliers, investors, and others trust ISO 900 certified firms.
   
   
3. Effectively Facing of Competition :-
                         ISO 900 certified firms could face the competition effectively in the market. This is because of high quality goods at right prices, and also efficient delivery and after-sale-service.
   
   
4. Increase in Sales :-
                         Due to customer satisfaction, and good corporate image, the company can face effectively the competition in the market. This in turn helps the firm to increase the market share and sales.